VIRTUAL MEDICAL ASSISTANT

Pre-Operation Calls: Reach out to patients to provide important pre-operation instructions, answer questions, and offer reassurance about the upcoming procedure.

Post-Operation Follow-up: Conduct post-operation calls to check on patients' recovery progress, address concerns, and provide guidance on post-operative care.

Medical Virtual Assistants are capable in verifying if an individual qualifies for specific healthcare services or insurance coverage. It's a critical step to ensure that the right care is provided and that healthcare providers receive proper reimbursement.

Appointment scheduling is a crucial aspect of healthcare administration and patient care. They assist in organizing patient appointments for various healthcare needs, contributing to timely care, efficient schedule management for providers, and overall smooth facility functioning. It also aids in optimizing resource utilization and reducing patient wait times.

They support you in managing referrals for patients to see specialists and claims to request for reimbursement of medical services submitted by healthcare providers to insurance companies or third-party payers. 

Our virtual assistants ensures that treatments, medications, and procedures meet the criteria set by the patient's insurance provider. They assist in managing costs, reduces unnecessary procedures, and ensures that patients receive appropriate, medically necessary care.

Our professionals can confirm a patient's coverage and benefits with their health insurance provider. They ensure that healthcare providers have up-to-date information on the patient's insurance status, coverage, and any out-of-pocket costs, allowing for accurate billing and treatment planning.